If you have purchased items for 20 Euro or more, ask in the store for a refund form, fill it in, ensure the store signs it and attach the original purchase receipt to it. Then choose how to get your refund. The final refund will consist of the VAT total, minus an administration fee.
Get cash at a City Refund Point
Present your tax free form together with the original purchase receipt at a City Refund Point in Germany and get your refund in cash. Present a Visa or MasterCard valid for at least three months as a guarantee. When leaving the EU, get your tax free form export-validated, then post it, together with the original purchase receipt, to Tax Free Worldwide.
If the export validated form and the original purchase receipt are not returned to Tax Free Worldwide within 30 days of the date of refund, the full VAT amount will be debited from your credit card.
Get cash at an International Refund Point When leaving the EU, get your tax free form export-validated, then present it, together with the original purchase receipt, at one of the International Refund Points and get your refund in cash (cash fee may apply).
Get the refund onto your credit cardWhen leaving the EU, get your tax free form export-validated, make sure you have written the number of a valid credit card on it, then post it, together with the original purchase receipt, to Tax Free Worldwide.
Your refund will be credited to your credit card.
Get the export validation
Tax free forms must be filled in and always export-validated within three months of the month of purchase (or within 30 days from the day of refund if you got your refund at a City Refund Point).
When leaving the EU (before check-in), present your tax free form and the original receipt to customs (have passport, purchased items and valid flight ticket ready for inspection). They will export-validate it.
Customs is well-signposted at all airports, land borders or ports.
Are you leaving from German airports, but you will change flights in transit at another EU airport and the goods you are exporting are checked through to a destination outside the EU? Then go to Customs at the German airport and your tax free form will be export-validated as if you were at the EU departure point. Find the refund points